Independent Consulting · Not a Vendor
ClearSignal gives public agencies an independent, plain-English assessment of their mass notification systems — no vendor pitch, no jargon, just what to fix and in what order.
Prefer to talk now? Call (208) 813-4662 · Boise, Idaho
The Service
Most agencies bought their notification system years ago. Since then, staff have turned over, contact lists have drifted, channels have been added one at a time, and nobody has stepped back to check the whole system at once. The Assessment is that check — done by someone independent, in two weeks, for a flat fee.
A hands-on review of the notification platforms and alert channels your agency actually uses day to day.
Short conversations with the staff who actually send alerts — because the gaps usually live in the handoffs, not the software.
Your existing emergency communication plans, compared against how alerting actually works in practice.
No 90-page binder. A short report you can hand to a superintendent, a city manager, or a board — and act on.
One price, agreed before work begins. No hourly billing, no scope creep, no upsell at the end — ClearSignal sells no software.
$2,500–$5,000 flat fee
Week 1
Kickoff, platform and channel review, and short interviews with the people who send alerts. Your team’s time commitment is small — a few short conversations, not a project.
Week 2
You receive the plain-English report and prioritized fix list, followed by a walkthrough call to go through every finding and what to do first.
Who It’s For
The Assessment is written for the staff who own alerting day to day — not for a sales process. If you’re the person who gets the call when an alert doesn’t go out, this is for you.
Parent and staff notification is only part of the picture. The Assessment checks emergency alerting alongside everyday messaging — enrollment and contact data, building-level vs. district-level sending, and who can send at 6 a.m. on a snow day or during a lockdown.
Usually the right readers
Resident alerts, utility and road notices, and emergency warnings often live in different systems owned by different departments. The Assessment maps what you have, where the channels overlap or leave gaps, and who is authorized to send when minutes matter.
Usually the right readers
County alerting carries the widest reach — and often the oldest configurations, shared authority with dispatch, and IPAWS responsibilities. The Assessment reviews the whole chain, from who can originate an alert to whether residents are actually enrolled to receive it.
Usually the right readers
About
Adam Fuchs spent 15+ years in customer-facing technology roles for emergency communications and critical-event management — helping public-safety and public-sector organizations deploy and use the very systems ClearSignal now assesses.
That includes serving as a Senior Solutions Engineer at Genasys, a mass notification and emergency communications provider, and earlier roles at xMatters and PagerDuty in critical communications.
He has sat on the vendor side of the table — in the demos, the implementations, and the support calls after go-live — and knows where these systems break down in real use: the stale contact list, the template nobody updated, the one person who knows how to send and just went on vacation.
ClearSignal was founded to put that experience on the agency’s side of the table instead. No software to sell, no commission from any vendor — just an honest read on your system and a clear order of fixes.
Common Questions
No. ClearSignal is independent: it sells no software, resells nothing, and takes no vendor commissions. If the Assessment concludes your current system is fine and just needs configuration fixes, that’s the recommendation you’ll get.
Three things: access to review your notification platforms, short interviews with the people who send alerts, and a copy of your existing emergency communication plans. The time commitment for your staff is a few short conversations across the two weeks.
The fee is $2,500–$5,000 depending on agency size, quoted in writing before any work begins. It does not change mid-engagement, and there is no hourly billing.
Only if the evidence says so. Most findings are about configuration, contact data, templates, training, and ownership — things you can fix on the system you already pay for. Where a gap genuinely points to the platform, the report will say why, in plain English, so you can take it into any future procurement with clear eyes.
ClearSignal is based in Boise, Idaho, and works with agencies across the Northwest and remotely nationwide. The Assessment is designed to run remotely; interviews are held by video or phone.
Tell me about your agency and the system you’re using. We’ll talk through what an assessment would cover in your case — and if it isn’t a fit, I’ll say so. No pitch, no obligation.
Prefer email? Write to request an assessment and include your agency name and current notification system, if you know it. You’ll hear back from Adam directly.